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Customer Service Support

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  • Delivery Time
    4 Days
  • English level
    Professional

Service Description

I provide quality assurance and customer experience analytics. I sample tickets, score agent responses against brand standards, and compile coaching notes. Monthly QA reports highlight recurring issues, training opportunities, and process gaps to increase first-contact resolution and NPS.

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£200.00

About The Seller

Kithsadi Thisera
Business Governance & Compliance Support Professional
Location: Asia
Rate: £20.00 - £50.00 / hr