Customer Service Support
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Delivery Time4 Days
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English levelProfessional
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Service Description
I provide quality assurance and customer experience analytics. I sample tickets, score agent responses against brand standards, and compile coaching notes. Monthly QA reports highlight recurring issues, training opportunities, and process gaps to increase first-contact resolution and NPS.
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About The Seller
Kithsadi Thisera
Business Governance & Compliance Support Professional
Location:
Asia
Rate: £20.00 - £50.00 / hr









