Customer Service Support

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Delivery Time

4 Days
English level

Professional

Service Description

I create and maintain an evolving customer support knowledge base and FAQ library. I standardize article structure, tag content by intent, and incorporate multimedia tutorials to lower ticket volume. Usage analytics help prioritize new articles and updates to meet evolving customer needs.

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£250.00

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Lily Cimmons

Business Operations & Back-Office Excellence Freelancer

Location: Americas

Rate: £15.00 - £50.00 / hr

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Customer Service Support

Service Description