Customer Service Support

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Delivery Time

4 Days
English level

Professional

Service Description

I provide quality assurance and customer experience analytics. I sample tickets, score agent responses against brand standards, and compile coaching notes. Monthly QA reports highlight recurring issues, training opportunities, and process gaps to increase first-contact resolution and NPS.

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£300.00

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Naya Elowen

Administrative Management & Professional Support Specialist

Location: Americas

Rate: £10.00 - £45.00 / hr

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Customer Service Support

Service Description